NORMAN’S Orlando respects your privacy and is committed to protecting the personal information you share through our website and related online services. This Privacy Policy explains what information we collect, how we use it, when it may be shared, and the choices available to you.

Information We Collect

We may collect information you choose to provide directly when you:

Submit a contact form

Join our email newsletter or marketing list

Request information about reservations, events, or private dining

Communicate with us by email, phone, or website forms

This information may include your name, email address, phone number, event details, reservation-related details, and any message you choose to provide.

We may also collect certain information automatically when you use the website, such as your device type, browser, pages visited, date and time of access, and referring pages. Certain website forms may also use Google reCAPTCHA for security purposes.

How We Use Information

We may use personal information to:

Respond to inquiries and customer service requests

Process and manage reservations, private dining inquiries, and event requests

Send newsletters, promotions, and restaurant-related marketing communications when you sign up to receive them

Operate, secure, and improve the website

Maintain records related to communications, requests, and business operations

Cookies and Tracking

The website may use cookies, pixels, or similar technologies to support core site functions, remember preferences, understand website usage, and improve performance. Some tools may be provided by third parties.

Most web browsers allow you to control cookies through browser settings. Disabling some cookies may affect how portions of the website function.

When We Share Information

We do not sell personal information. We may share information with service providers and technology partners that help operate the website, manage reservations or inquiries, send communications, support marketing, prevent fraud, or maintain business systems, but only as needed for those services.

We may also disclose information:

To comply with applicable law, regulation, legal process, or government request

To protect the rights, property, or safety of NORMAN’S, our guests, or others

In connection with a business transfer, sale, merger, or restructuring involving some or all of our business assets

Email Communications

If you sign up for emails, NORMAN’S may send newsletters, event announcements, exclusive dining experiences, and other promotional communications. You may opt out at any time by using the unsubscribe link in any email or by contacting us directly.

Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including responding to requests, maintaining business records, meeting legal obligations, resolving disputes, and enforcing agreements.

Data Security

We use reasonable administrative, technical, and organizational measures to help protect personal information collected through the website. Even so, no website, transmission method, or storage system can be guaranteed to be completely secure.

Children’s Privacy

The website is not directed to children under 13, and NORMAN’S does not knowingly collect personal information from children. If you believe a child has submitted personal information through the site, please contact us so the information can be reviewed and deleted as appropriate.

Your Choices

Depending on where you live, you may have rights regarding your personal information, such as requesting access, correction, or deletion, or asking how your data is used. To make a privacy-related request, please use the contact information below.

You may also limit cookies through your browser settings and opt out of marketing emails at any time.

Third-Party Services

The website may link to third-party platforms or services, including reservation tools and security services. NORMAN’S is not responsible for the privacy practices of third-party websites or services, and visitors should review those policies separately.

Contact Us

For questions about this Privacy Policy or any privacy-related requests, please contact:

NORMAN’S Orlando

7924 Via Dellagio Way

Orlando, FL 32819

Phone: (321) 754-1025

Email: info@normans.com

Changes to This Policy

NORMAN’S may update this Privacy Policy from time to time. When changes are made, the revised version will be posted on this website with an updated effective date. Continued use of the website following any update constitutes acceptance of the revised policy.